15207 Herriman Blvd, Noblesville, IN 46060
1203 W Alto Rd, Kokomo, IN 46902
3618 W Fox Ridge Lane. Muncie, IN 47304
90+ Percent satisfaction rating
The Office Pride
Customer Service Division
If you’ve explored our website, you’ve likely noticed that we take great pride in several key aspects of our business—one of the most significant being our 90%+ customer satisfaction rating. This achievement is especially meaningful to us because we understand that you have numerous options when it comes to cleaning services, including many that focus solely on offering the lowest price. At Office Pride of Greater Indy, Kokomo, and Muncie, we may not always be the cheapest option, but we are committed to providing the highest value through our exceptional quality and service. A cornerstone of that value is our dedicated customer service division, which ensures that every client experience is handled with professionalism, care, and responsiveness. From leadership to frontline staff, we take customer satisfaction seriously, addressing concerns promptly and taking full ownership of any issues that arise. Additionally, we uphold the highest standards by conducting both scheduled and surprise inspections, ensuring our team consistently meets brand expectations and delivers the level of cleanliness and excellence you expect.
Once our sales department has completed your onboarding process and finalized the necessary paperwork, we will schedule a comprehensive walk-through of your facility to ensure all operational standards are met. This walk-through will be conducted by both our Operations Manager and Customer Service Manager, who will carefully document every detail and specific request to ensure nothing is overlooked. During this process, the Customer Service Manager will discuss your inspection preferences, address any unique facility requirements, and establish clear expectations to ensure your complete satisfaction. Moving forward, the Customer Service Manager will serve as your primary point of contact for any cleaning-related concerns, service adjustments, or special requests. However, our entire team—from supervisors to customer service representatives and sales professionals—is committed to providing seamless communication and exceptional support, ensuring your facility receives the highest level of care and attention.